Last updated: January 2026

This Cookie Policy explains how Osera Living ("we", "us", "our") uses cookies and similar technologies when you visit or use our website, web applications, and digital platforms (collectively, the "Services").

By continuing to use our Services, you agree to the use of cookies as described in this policy, unless you disable them through your browser or cookie preferences.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help the website function efficiently, enhance user experience, and provide analytical insights.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – remain on your device until they expire or are deleted

2. Types of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of our Services. They enable core functionality such as:

• Secure login and authentication
• Session management
• Page navigation and form submissions

Without these cookies, the Services may not function properly.

b. Performance & Analytics Cookies

These cookies help us understand how users interact with our Services by collecting anonymous information such as:

• Pages visited
• Time spent on pages
• Error messages and performance metrics

We use this data to improve system performance, usability, and reliability.

c. Functionality Cookies

Functionality cookies allow us to remember your preferences and choices, such as:

• Language selection
• Region or location settings
• Previously selected options during guided consultations

These cookies enhance your overall experience but are not strictly necessary.

d. Marketing & Third-Party Cookies

We may use limited third-party cookies to:

• Measure the effectiveness of campaigns
• Deliver relevant content or recommendations
• Integrate external services (e.g., maps, embedded media)

Third-party providers may collect data in accordance with their own privacy policies.

3. How We Use Cookies

We use cookies to:

• Ensure secure and reliable system operation
• Improve user experience and interface flow
• Analyze usage patterns and optimize performance
• Support personalized recommendations and features

Cookies are never used to directly identify you without your consent.

4. Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note:

• Disabling essential cookies may impact functionality
• Some features may not work as intended

Common browsers provide cookie controls under privacy or security settings.

5. Updates to This Policy

We may update this Cookie Policy periodically to reflect system, legal, or operational changes. Updates will be posted on this page with a revised effective date.

6. Contact Us

If you have questions about this Cookie Policy or our data practices, please contact us through the official Osera Living support channels.